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Location: Dublin Contact: Steven Hegarty Skills Keywords: SQL , EXCEL , ANALYSIS
Description: Business Analyst Job Description Business Analyst We are growing and looking to add a Business Analyst resource to our team...
Description: Business Analyst
We are growing and looking to add a Business Analyst resource to our team. We employ 70 people in our US based offices but run a small operation in Dublin city centre so this is a fantastic opportunity to join and actively contribute to the creation and growth of a successful European venture.
We will offer the successful candidate competitive compensation with bonus potential. We work hard and are looking for a smart individual with a strong work ethic and a focus on quality and attention to detail. Salary will be commensurate with experience.
This position will support customers using our software and services. Some international travel will be required.
Your role will include assignment as a lead business analyst to work with new clients as follows:
Work with clients defining and gathering business requirements. Identify potential customizations required to support client needs.
Work with the analyst team and own all design tasks required to configure, customize, manage, train, test and roll out to the client. Collect and communicate estimates for projects tasks.
Implement business analyst related configuration, customization, and training tasks. Delegate tasks to the analyst team when required and ensure delivery.
Complete basic project management duties as needed for each implementation.
Client Relationship Building & Maintenance
All clients have an account manager assigned to oversee the client relationship.
For services clients you will work with the account manager to resolve technical support issues escalated to the business analyst team and will also be responsible for developing written estimates for client change requests.
For software only clients you will be the point of escalation for business support. Providing user acceptance support either remote or onsite for clients during upgrades and implementations will form part of your remit.
Demonstrate and train clients on new features and general system enhancements during and post upgrades.
With the account manager, manage all issues and communicate clearly and professionally with the client.
Operations Training & Support
The system knowledge of our operations teams are a key part of maintaining successful client relationships.
Training our operations teams on best use of our product as well as how to use client specific customizations and how to best support the client needs post-implementation.
Work with operations team to identify opportunities and build solution to improve the efficiency, accuracy, and accountability of our operations team.
Ensure all implementations are documented (and updated) completely to ensure all teams have resources helping them understand each customers design.
Work with our technical writers to update user documentation and provide input to the release notes process based on the general and client specific enhancements in new releases.
Deliver and support release notes to clients.
Participate in the annual client forum as well as industry events to promote our business.
Assist in business development activities as required. This could include configuring demonstration systems, creating business development content, or responding to technical questions about our product and services.
Enjoy your job and feel that you are contributing to a product and a company that is making a difference in the marketplace.
Be flexible and responsive and help the company grow.
Work hard but maintain a healthy work-life balance.
Prove your value by learning quickly and show you are ready for advancement.
30000 - 60000
Contact: Steven Hegarty for a full detailed job description 01-2866666
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Location: Dublin 2 Contact: Peter Kirby Skills Keywords: EXCEL , MIS ,
Description: Data Stewart (CRM) My client is looking for a graduate or someone with 6-12 months work experience who can work closer with the Marketing Department and Sales Teams in looking after highly sensitive...
Description: Data Stewart (CRM)
My client is looking for a graduate or someone with 6-12 months work experience who can work closer with the Marketing Department and Sales Teams in looking after highly sensitive Data for the company. The client is a large corporate client based in Dublin 2 not far from St Stephens Green.
Role - Data Stewart - system data, integrity & security
- Act as the primary champion and point of contact for Client Relationship Management (CRM) data quality.
- Manage the flow of information to and from the Data Change Management feature of the database.
- Maintain overall integrity, accuracy and confidentiality of the firm's contacts and companies database.
- Refinement of contact and company records in accordance with agreed data strategy.
- Distribute and oversee data queries and manage quality for all internal Super Users.
- Ongoing responsibility for ensuring that data sensitivity and protection issues are adhered to.
- Manage CRM system administration, users, user groups and security.
The role requires someone with a Degree in MIS or Marketing who has an aptitude for Data and MIS systems.
For further information and to apply please email an updated CV to me or call 01 286 6666
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Location: Dublin Contact: Lorraine Bracken Skills Keywords: FINANCIAL SERVICES , EXCEL
Description: Project Co-Ordinator Junior Project Manager I am currently hiring an experienced Project Coordinator to play a key role in the delivery of project support...
Description: Project Co-Ordinator
Junior Project Manager
I am currently hiring an experienced Project Coordinator to play a key role in the delivery of project support. This is a key role which will have good visibility across the group and allow the successful applicant to get a wide angle view of the project universe within the business.
In addition to project support the successful person will be expected to run with smaller projects and develop their project management skill.
Successful implementation and ongoing administration of project management framework, processes, and tools
Collation of status reporting across multiple programs and business functions
Effective tracking and communication of project status and metrics
Support the development and improvement of processes, procedures, and tools
Working with the organisations Project Managers to plan and track project progress, including management of weekly status reports, and tracking against project budge
Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
Provide assistance to the Knowledge Manager to maintain and update the project management framework and disciplines necessary to support a PMO
Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects
Coordinating actions and minutes for weekly project meeting.
Knowledge of PMO/Project Coordinator experience with a good knowledge of project management process
Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
Strong relationship building and interpersonal skills
Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint), with the able to manipulate data in spreadsheets, and create presentations in PowerPoint
Minimum 3-4 years Project Administration experience
Proven experience in a Project Support / Project Coordinator role - project reporting, costings, resource allocation.
Experience in a busy Project or PMO environment would be ideal
HOW TO APPLY
If you are interested please send in an updated CV to Lorraine@eolas.ie Or call Lorraine in Eolas Recruitment on 01 286 66 66
Project Co-ordinator, Project Analyst, Junior PM, PMO, Junior Project Manager
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Location: Dublin Contact: Stephen Daly Skills Keywords: EXCEL , SQL , SAS
Description: My Dublin based client currently requires a Reporting Analyst to join their existing team to expanding its data analytics and performance areas...
Description: My Dublin based client currently requires a Reporting Analyst to join their existing team to expanding its data analytics and performance areas.
This is an excellent chance for a junior candidate with 2-3 years commercial experience with MS Excel to develop their knowledge and learn from a very experienced team as well as gaining strong SQL and SAS skills in the process.
The team are expanding their data analytics and performance activities with particular focus on measuring effectiveness of strategy implementation and operational capability. The successful candidate will assist in the development, maintenance and distribution of information and reports.
Produce timely, accurate and comprehensive Reports with supplementary analysis to provide insights on key metrics and respond to subsequent actions for further investigation.
Respond to regular and ad hoc requests for data and analysis from stakeholders.
Resolve business issues using data analysis and assist with presentation of information to relevant stakeholders.
Work closely with senior analysts to develop and enhance existing suite.
Support existing customer segmentation process and assist with the development of new campaign formulation and campaign effectiveness reporting.
Strong Business/Data Analyst skills and knowledge required with experience in relational databases (proficiency in SQL would be a distinct advantage).
2-3 years experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales.
Demonstrated willingness to learn new skills and BI tools.
Advanced proficiency in MS Excel essential.
Excellent written and verbal communication skills.
Ability to work on own initiative or as part of a team.
SAS Enterprise Guide, Base SAS & SQL Server (SSIS & SSRS)
Collections, finance or credit reporting
Campaign execution or customer segmentation
Proven ability to manipulate data, analyse and communicate the results of analysis in a business context.
Developed presentation skills and ability to work effectively with colleagues from different disciplines across the business and credit management functions.
This is an excellent role with a market leading client offering a strong salary for the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on firstname.lastname@example.org for immediate consideration.
Skillset: Reporting Analyst / Data Analyst / Business Analyst
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