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INSURANCE Jobs Carlow Ireland

The job search on the left helps you to find the perfect INSURANCE jobs in Carlow Ireland. Browse through a large selection of INSURANCE roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract INSURANCE jobs and permanent INSURANCE jobs.

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ref: EW8766

APPLICATION SUPPORT

Location: Dublin (M50) Contact: Peter Kirby Skills Keywords: FINANCIAL SERVICES , LIFE ASSURANCE , INSURANCE

Description: Business Application Support Specialist - IT Department – Permanent - €50-65k per annum plus a strong benefits package MAJOR JOB RESPONSIBILITIES • You will be required to work on complex support...

Description: Business Application Support Specialist - IT Department – Permanent - €50-65k per annum plus a strong benefits package
MAJOR JOB RESPONSIBILITIES
• You will be required to work on complex support tasks that require both depth and breadth of knowledge in a number of technologies and the business
• Ability to work on multiple tasks at a time.
• Escalate issues to Application Support and Senior IT Services Management
• Support acceptance of applications into Production from IT Projects and IT PMO teams ensuring they meet the agreed acceptance criteria as per IT Services Handover Checklist.
• Proactively reduce call volumes by analysis and identification of root cause and eliminate.
• Resolve business enquiries and issues in a timely manner (within agreed SLA)
• Monitor and review daily incident reports routing issues to relevant vendor support desks.
• Work with internal and external services providers to ensure service excellence
• Ascertain and evaluate user requirements for changes or enhancements to existing business information applications
• Troubleshoot and modify complex software systems using disciplined software development processes.
• Build key relationships with external providers and contractors, and ensure issues are resolved with their assistance within the agreed SLA
TECHNICAL KNOWLEDGE
• 3-5 or more years’ experience of development (preferably financial services – banking or Insurance industry) experience of multiple programming languages (OO) and systems.
• Experience of systems integration and knowledge in EDI space.
• Any experience working with 3rd party platform software
KEY SKILLS & COMPETENCIES
• IT Degree, technical training or equivalent work experience
• Excellent client-facing and customer service skills
• Ability to work as a team member and on your own initiative
• Self-starter with a proactive approach
• Excellent interpersonal and communication (oral & written) skills. An ability to present & discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• Proven problem solving ability
• Must be methodical, high degree of accuracy and attention to detail
• Participate in cross functional IT support
• Document systems, applications and new procedures to Industry standards
• Ability to work from a task queue while adhering to the strict SLAs
Please apply if this role is suitable to your skills and experience to date.


Do you seek the challenge of developing complex interfaces? Perhaps you are a INSURANCE wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.

If you are unable to locate a suitable position from the selection of INSURANCE jobs available on the site please make contact with our recruitment consultants who are eager to assist.

Eolas Recruitment pride themselves on placing candidates in the top INSURANCE jobs in Ireland. For more information on contact us now on + 353 (0)1 286 6666 alternatively REGISTER NOW and receive updates of jobs to your inbox.

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