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Location: Dublin Contact: Stephen Daly Skills Keywords: INTERNET , INTERNET PROTOCOL , Windows 2008
Description: My Dublin based client currently requires a Technical Support Engineer to join their team...
Description: My Dublin based client currently requires a Technical Support Engineer to join their team. The successful candidate will be required to work in a support environment focussed around cloud based managed email & web security.
• Responsible for providing client support
• Troubleshooting, isolating and solving problems
• Client setup and policy configuration on cloud based systems for email and internet filtering systems, and anti-virus
• Performing analysis for email tracking on a number of bespoke systems Providing out-of-hours support when required
• Customer on results, and assistance in rectification of any issues.
• Previous technical support experience required, minimum 2 years
• Excellent written and verbal communication skills and a good telephone manner
• Ability to communicate with both technical and non-technical users
• Good working knowledge of email transport, protocols and email administration
• An understanding of networking and Internet technologies
• A quick learner and ability to understand new technologies
• Capable of working effectively under pressure in a time sensitive environment
• Customer service orientated
This is an excellent role with a market leading client offering a strong salary rate for the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on firstname.lastname@example.org for immediate consideration.
Do you seek the challenge of developing complex interfaces? Perhaps you are a INTERNET PROTOCOL wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.
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