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ITIL Jobs Carlow Ireland

The job search on the left helps you to find the perfect ITIL jobs in Carlow Ireland. Browse through a large selection of ITIL roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract ITIL jobs and permanent ITIL jobs.

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For your convenience we have pulled back all ITIL jobs in the database. The perfect job could be there for you. Please be aware that the locations may vary.

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ref: EW9461

IT MANAGER , SERVICE DELIVERY MANAGER

Location: Dublin Northside Contact: Peter Kirby Skills Keywords: ITIL

Description: IT Service Manager / Service Desk Manager Excellent client and the location will suit anyone looking for a role on the Dublin Northside of the M50 Toll...

Description: IT Service Manager / Service Desk Manager
Excellent client and the location will suit anyone looking for a role on the Dublin Northside of the M50 Toll.
Role Details:
Support the IT Service Development & Operations Manager in ensuring IT critical support services are available in line with business demand and operational SLA's.
Manage day-to-day IT operations comprising networks, servers, desktops and telephony - Working with both internal teams and external service providers.
Manage the IT Service Desk, providing support to the business teams in line with agreed SLA's.
Responsible for managing, maintaining and continuously developing the information security management system including coordination of the development, implementation and maintenance of information security policies, standards, and guidelines.
Provide technical IT expertise to assist in the selection of new hardware and software platforms which assists in attaining the enterprise architecture principles, policies and standards.
Responsibility for the management and oversight of Information Security, ensuring alignment with the relevant Security policies.
To be responsible and accountable for changes affecting the IT infrastructure and ensure that such changes take place in a controlled and auditable manner.
Work closely with the regional data centre lead to ensure that any infrastructure change impacting the regional data centre is planned and co-ordinated in accordance with required governance.
Define and maintain technology and integration models.
Provide the expertise and guidance to peers, leadership and associates on overall infrastructure architecture.
Pro-actively lead the team to encourage the identification of continuous improvement opportunities to foster an environment of IT excellence.
Ensure that any technical infrastructure decisions are aligned to the global infrastructure strategy.
Define and agree a set of IT performance metrics in conjunction with the CIO and executive team to pro-actively measure the effectiveness of the Service management area.
Define a communication plan for status reports and management reports for the Service management area.
Skills Required:
Proven experience working as an leader for IT Services, supporting multiple business-critical IS systems. Experience of working with the following is essential;
* Windows Server & Desktop
* DNS/DHCP
* Exchange
* SQL Server
* SCCM
* Virtualisation technologies
* ITIL awareness
Strong knowledge of infrastructure, server, and desktop concepts and previous practical application and implementation of these systems with ability to do hands on work as needed.
A minimum of 5 years of managing technical infrastructure related projects with a proven track record of delivering on-time and on-budget.
Proven experience in the delivery and management of IT Service Desk support.
Experience in the management and oversight of Information Security requirements.
Experience in managing external service providers in the provision of services is a fundamental requirement.
Demonstrable experience of managing/motivating and developing a team.
Strong background in developing IT policies, procedures, and processes.
Strong background in vendor relationships and negotiation.
Proven history of working in a fast paced environment.
Proven experience supporting a 24/7 environment.
For further information and to apply please forward an updated CV or call 01 286 6666

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ref: EW9414

TEAM LEADER , APPLICATION SUPPORT

Location: Dublin Contact: Peter Kirby Skills Keywords: ITIL , Service Delivery

Description: Service Delivery Team Lead My client is looking for an ITIL Support Analyst who is in a Senior Support or Team Lead role. The role will progress to manager level in 12-24 months for the right person...

Description: Service Delivery Team Lead
My client is looking for an ITIL Support Analyst who is in a Senior Support or Team Lead role. The role will progress to manager level in 12-24 months for the right person. You must be ITIL Certified and have an Application Support background and not a service desk background.
Principal Duties & Responsibilities
• Gaining an understanding of our clients' application support business needs / requirements
• Build and develop key client relationships
• Work with our local and offshore application management service teams to identify and deliver ongoing improvements and value to the customer
• Use ITIL methodologies and tools to support delivery of application management services
• Local escalation point for risks and issues for client and offshore teams
• Lead reporting and communications to both client and management teams for delivery of application management services
• Local lead for transition activities related to taking on new clients or new services for existing clients
Skills, Experience & Qualifications
• A third level qualification in Business, Technology, Engineering or a related discipline
• A minimum of 3 years’ relevant Service Delivery / team lead experience utilising ITIL based processes and practices
• Experience of transitioning new software implementations in a software application environment
• ITIL Certification is required
• Any knowledge of ERP/ SAP or CRM systems would be beneficial
For more information and to apply please email an updated CV to peter@eolas.ie or call Peter on 01 286 66 66



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ref: EW9361

SECURITY ANALYST , IT AUDITOR

Location: Cork Contact: Nollaig Leydon Skills Keywords: SECURITY , SOX , Cobit , ITIL

Description: IT Security & Compliance Manager based in Cork with top Company...

Description: IT Security & Compliance Manager based in Cork with top Company.

Reporting to the Chief Information Office (CIO), Europe, the incumbent will be responsible for managing risk associated with legislated and regulatory requirements such as SOX.
The Manager, IT Security & Compliance will be responsible for ensuring that risks are effectively identified and assessed, that appropriate controls are in place, and that controls are operating effectively.
More specific responsibilities include:
• Act as the lead for IT compliance and security working closely with teams from Corporate IT Security and Compliance, Operations, the Chief Risk Officer and Internal Audit;
• Develop, manage and maintain the IT compliance framework and general computer controls related policies, standards and procedures, and enabling compliance with existing and emerging regulatory and industry requirements on a regular and on-going basis;
• Develop and direct IT compliance control and monitor programs to ensure IT compliance-related risks are managed to the appropriate level of acceptable residual risk;
• Implement and maintain an IT compliance issue management tracking and resolution process that addresses known issues, according to severity and potential impact to the organization;
• Coordinate audit-related tasks such as ensuring the readiness of IT managers and their organizations for audit testing, as well as responses to external & internal audit findings and regulatory audits/ inspections related to general computer controls deficiencies and remediation;
• Develop, maintain and manage the delivery of a compliance training and awareness program;

Requirements
Demonstrated experience with common information security management frameworks such as COBIT and ITIL;
Excellent knowledge of legislation and standards including SOX, and ISO17799;
Knowledge and experience in developing and documenting security architecture and plans, including strategic, tactical and project plans;
Strong analytical skills to analyze security requirements and relate them to appropriate security controls;

A strong understanding of operating system internals and network protocols;
• Experience in application technology security testing;
• Experience in system technology security testing (vulnerability scanning and penetration testing);
• Excellent oral and written communication skills in English
• Ability to communicate with personnel at all levels of the corporation;
• Project management skills, including organization, coordination of duties, and/or accomplishment of goals.

Qualifications
• Bachelor’s degree in Computer Science, Engineering or related discipline or equivalent experience;
• Minimum of seven (7) years of progressive experience in IT, including five (5) years in security and compliance roles and three (3) years in a supervisory capacity;

Attractive Salary and benefits package available for the right candidate.

Apply now to Nollaig@eolas.ie for more details on the role.

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ref: EW9360

IT MANAGER

Location: Cork Contact: Nollaig Leydon Skills Keywords: ITIL

Description: IT Operations Manager based in Cork with top Company. Reporting to the CIO, the incumbent will be a key member of the European IT team...

Description: IT Operations Manager based in Cork with top Company.

Reporting to the CIO, the incumbent will be a key member of the European IT team.

Specifically, the IT Operations manager will:

• Implement and enforce IT policies, best practices and processes
• Maintain the operational integrity of technologies and services provided
• Lead and manage the technology teams including outsource partners
• Manage the ERP development and support team
• Prepare and manage technology budgets and schedules
• Coordinate technical resources in relation to deliverables
• Report on IT operations status on a regular basis by specifying constraints and recommended solutions
• Manage performance and outages of the operation
• Manage upgrades and technology refreshes
• Deal with all IT vendor and contract issues

Qualifications and Experience
• Bachelor’s degree in Computer Science, Electrical Engineering or related field
• Managed an IT operational function for a minimum of 5 years
• Experience in system and data architecture
• Strong skills in problem solving
• Demonstrated leadership and organisation skills in managing personnel
• Demonstrated capability to make decisions and to gain cooperation of others
• Ability in coordinating multiple tasks
• Capable of working in a fast-paced environment with tight deadlines;
• Advanced problem solving skills required to identify solution to complex and technically challenging problems
• Excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts
International experience ideally
Attractive Salary and benefits package available for the right candidate.

Apply now to Nollaig@eolas.ie for more details on the role.

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ref: EW9216

SERVICE DELIVERY MANAGER , PROJECT MANAGER

Location: Cork Contact: Steven Hegarty Skills Keywords: ITIL

Description: CHANGE MANAGEMENT ANALYST CORK Responsibilities Position: Change Management Analyst Division Ireland Job Status: Permanent I...

Description: CHANGE MANAGEMENT ANALYST CORK

Responsibilities
Position: Change Management Analyst Division
Ireland Job Status: Permanent

I. POSITION DESCRIPTION:
The Change Management analyst is responsible for the day-to-day review, coordination, execution, distribution, verification and documentation of change requests. The ideal candidate should have 1 to 3 years experience in an IT related discipline. Prior working knowledge of Change Management, Configuration Management, Release Management, Infrastructure Management, and an understanding of the Software Development Life Cycle is a benefit. The Change Manager should be well versed in the ITIL Framework, be able to follow defined policies and procedures and be a good communicator.

II. ORGANIZATIONAL RELATIONS:
This position reports to the Global Change Management manager and is a key position within their Technology Managements Change Management group which is responsible for the daily coordination of Changes within the group of Companies

III. PRINCIPAL ACCOUNTABILITIES:
• Actively participate in Change Advisory Board (CAB) meetings
• Identifies change dependencies/conflicts for single release or application
• Strong knowledge on tracking the IT components through QA, UAT and production release.
• Experience in the development of a release plan, roll-back plan, risk management plan, communication plan, and technical assessment inquiries.
• Work with Engineering, Network Operations, Testing & QA and Program Management to schedule releases of software for test and installation
• Manage task associated with the Release Process for various release initiatives
• Ensure that all Change Management requirements are met in order to meet required regulatory requirements and standards.
• Work with various technical and release teams to define standard deployment workflows for various categories of Change.
• Assist in the support of the Asset Management function
• Be a strong oral and written communicator with peers and Senior Management.

IV. EDUCATION, EXPERIENCE & SKILLS:
• BS degree in Computer Science (or related field), or equivalency a benefit
• Recognized Computer/IT related Qualification (degree, diploma, ITIL certification, etc)
• 1-3 years experience in an IT related discipline
• Working knowledge of Change and Release Management principles, procedures, and techniques
• Must possess strong analytical skills and ability to effectively work with employees at all levels of the organization
• Ability to work in a fast-paced environment and be flexible to meet time demands without compromising quality
• Demonstrated skills in working with Microsoft Project, Visio, and MS Office suites
• Must possess excellent oral and written communications skills.
• Basic knowledge of financial technology and principles an advantage
• Position: Change Management Analyst Division Location: Cork, Ireland Job Status: 12 month contract



V. WHAT WE OFFER:

We offer a challenging job in a growing international company, an opportunity to expand your business knowledge by working with prestigious clients and complex financial and technological instruments, and a friendly and fast-paced environment. Additionally, we are proud to offer our employees competitive compensation, vacation and health insurance benefits.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.







Contact:

Steven for a full detailed job description on 01-2866666 or steven@eolas.ie

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