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ITIL Jobs Galway Ireland

The job search on the left helps you to find the perfect ITIL jobs in Galway Ireland. Browse through a large selection of ITIL roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract ITIL jobs and permanent ITIL jobs.

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For your convenience we have pulled back all ITIL jobs in the database. The perfect job could be there for you. Please be aware that the locations may vary.

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ref: EW9361

SECURITY ANALYST , IT AUDITOR

Location: Cork Contact: Nollaig Leydon Skills Keywords: SECURITY , SOX , Cobit , ITIL

Description: IT Security & Compliance Manager based in Cork with top Company...

Description: IT Security & Compliance Manager based in Cork with top Company.

Reporting to the Chief Information Office (CIO), Europe, the incumbent will be responsible for managing risk associated with legislated and regulatory requirements such as SOX.
The Manager, IT Security & Compliance will be responsible for ensuring that risks are effectively identified and assessed, that appropriate controls are in place, and that controls are operating effectively.
More specific responsibilities include:
• Act as the lead for IT compliance and security working closely with teams from Corporate IT Security and Compliance, Operations, the Chief Risk Officer and Internal Audit;
• Develop, manage and maintain the IT compliance framework and general computer controls related policies, standards and procedures, and enabling compliance with existing and emerging regulatory and industry requirements on a regular and on-going basis;
• Develop and direct IT compliance control and monitor programs to ensure IT compliance-related risks are managed to the appropriate level of acceptable residual risk;
• Implement and maintain an IT compliance issue management tracking and resolution process that addresses known issues, according to severity and potential impact to the organization;
• Coordinate audit-related tasks such as ensuring the readiness of IT managers and their organizations for audit testing, as well as responses to external & internal audit findings and regulatory audits/ inspections related to general computer controls deficiencies and remediation;
• Develop, maintain and manage the delivery of a compliance training and awareness program;

Requirements
Demonstrated experience with common information security management frameworks such as COBIT and ITIL;
Excellent knowledge of legislation and standards including SOX, and ISO17799;
Knowledge and experience in developing and documenting security architecture and plans, including strategic, tactical and project plans;
Strong analytical skills to analyze security requirements and relate them to appropriate security controls;

A strong understanding of operating system internals and network protocols;
• Experience in application technology security testing;
• Experience in system technology security testing (vulnerability scanning and penetration testing);
• Excellent oral and written communication skills in English
• Ability to communicate with personnel at all levels of the corporation;
• Project management skills, including organization, coordination of duties, and/or accomplishment of goals.

Qualifications
• Bachelor’s degree in Computer Science, Engineering or related discipline or equivalent experience;
• Minimum of seven (7) years of progressive experience in IT, including five (5) years in security and compliance roles and three (3) years in a supervisory capacity;

Attractive Salary and benefits package available for the right candidate.

Apply now to Nollaig@eolas.ie for more details on the role.

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ref: EW9360

IT MANAGER

Location: Cork Contact: Nollaig Leydon Skills Keywords: ITIL

Description: IT Operations Manager based in Cork with top Company. Reporting to the CIO, the incumbent will be a key member of the European IT team...

Description: IT Operations Manager based in Cork with top Company.

Reporting to the CIO, the incumbent will be a key member of the European IT team.

Specifically, the IT Operations manager will:

• Implement and enforce IT policies, best practices and processes
• Maintain the operational integrity of technologies and services provided
• Lead and manage the technology teams including outsource partners
• Manage the ERP development and support team
• Prepare and manage technology budgets and schedules
• Coordinate technical resources in relation to deliverables
• Report on IT operations status on a regular basis by specifying constraints and recommended solutions
• Manage performance and outages of the operation
• Manage upgrades and technology refreshes
• Deal with all IT vendor and contract issues

Qualifications and Experience
• Bachelor’s degree in Computer Science, Electrical Engineering or related field
• Managed an IT operational function for a minimum of 5 years
• Experience in system and data architecture
• Strong skills in problem solving
• Demonstrated leadership and organisation skills in managing personnel
• Demonstrated capability to make decisions and to gain cooperation of others
• Ability in coordinating multiple tasks
• Capable of working in a fast-paced environment with tight deadlines;
• Advanced problem solving skills required to identify solution to complex and technically challenging problems
• Excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts

Attractive Salary and benefits package available for the right candidate.

Apply now to Nollaig@eolas.ie for more details on the role.

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ref: EW9216

SERVICE DELIVERY MANAGER , PROJECT MANAGER

Location: Cork Contact: Steven Hegarty Skills Keywords: ITIL

Description: CHANGE MANAGEMENT ANALYST CORK Responsibilities Position: Change Management Analyst Division Ireland Job Status: Permanent I...

Description: CHANGE MANAGEMENT ANALYST CORK

Responsibilities
Position: Change Management Analyst Division
Ireland Job Status: Permanent

I. POSITION DESCRIPTION:
The Change Management analyst is responsible for the day-to-day review, coordination, execution, distribution, verification and documentation of change requests. The ideal candidate should have 1 to 3 years experience in an IT related discipline. Prior working knowledge of Change Management, Configuration Management, Release Management, Infrastructure Management, and an understanding of the Software Development Life Cycle is a benefit. The Change Manager should be well versed in the ITIL Framework, be able to follow defined policies and procedures and be a good communicator.

II. ORGANIZATIONAL RELATIONS:
This position reports to the Global Change Management manager and is a key position within their Technology Managements Change Management group which is responsible for the daily coordination of Changes within the group of Companies

III. PRINCIPAL ACCOUNTABILITIES:
• Actively participate in Change Advisory Board (CAB) meetings
• Identifies change dependencies/conflicts for single release or application
• Strong knowledge on tracking the IT components through QA, UAT and production release.
• Experience in the development of a release plan, roll-back plan, risk management plan, communication plan, and technical assessment inquiries.
• Work with Engineering, Network Operations, Testing & QA and Program Management to schedule releases of software for test and installation
• Manage task associated with the Release Process for various release initiatives
• Ensure that all Change Management requirements are met in order to meet required regulatory requirements and standards.
• Work with various technical and release teams to define standard deployment workflows for various categories of Change.
• Assist in the support of the Asset Management function
• Be a strong oral and written communicator with peers and Senior Management.

IV. EDUCATION, EXPERIENCE & SKILLS:
• BS degree in Computer Science (or related field), or equivalency a benefit
• Recognized Computer/IT related Qualification (degree, diploma, ITIL certification, etc)
• 1-3 years experience in an IT related discipline
• Working knowledge of Change and Release Management principles, procedures, and techniques
• Must possess strong analytical skills and ability to effectively work with employees at all levels of the organization
• Ability to work in a fast-paced environment and be flexible to meet time demands without compromising quality
• Demonstrated skills in working with Microsoft Project, Visio, and MS Office suites
• Must possess excellent oral and written communications skills.
• Basic knowledge of financial technology and principles an advantage
• Position: Change Management Analyst Division Location: Cork, Ireland Job Status: 12 month contract



V. WHAT WE OFFER:

We offer a challenging job in a growing international company, an opportunity to expand your business knowledge by working with prestigious clients and complex financial and technological instruments, and a friendly and fast-paced environment. Additionally, we are proud to offer our employees competitive compensation, vacation and health insurance benefits.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.







Contact:

Steven for a full detailed job description on 01-2866666 or steven@eolas.ie

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ref: EW9197

Location: Dublin Contact: Steven Hegarty Skills Keywords: SOLARIS , LINUX , ITIL

Description: TECHNOLOGY ENGINEER CORK Position: Technology Engineer Division: Location: Charlotte, NC / Cork, Ireland Job Status: Full-time permanent I...

Description: TECHNOLOGY ENGINEER CORK


Position: Technology Engineer Division: Location: Charlotte, NC / Cork, Ireland Job Status: Full-time permanent


I. POSITION DESCRIPTION:
Engineering team members are responsible for providing Solution Designs and facilitating project execution. They are subject matter experts in their respective technical areas and also have the overall understanding of how different technical components interact (applications, network, backups, etc.).
Although this discipline will operate out of O&S, actively engaging the broader the IT organization will be critical to the team’s success. Success will be determined by (1) how effectively we capture and develop Solution Designs that will be used to solve business problems and (2) how effectively we introduce new technology into my client that meets operational requirements.
The successful candidate will be customer centric; service metrics driven; possess a firm understanding of the technologies under management; and be able to elevate and develop her team members. Proven ability to develop a methodology that is deterministicly produce quality, consistent and repeatable deliverables will be key to the success.

Current technologies are:
- Operating Systems: Solaris, Linux and Windows Server
- Database: Oracle, MS SQL
- Middleware: WebSphere Applicaton Server, WebLogic, JBOSS, Tomcat and MQ Business consulting, ITIL, Project Management and Private Cloud experience is a plus.

II. ORGANIZATIONAL RELATIONS:
This position reports to the lead on the Engineering Transition Planning Manager and can be based out of the Charlotte, NC or Cork, Ireland office. This person will interact with various technical teams & business units.

III. PRINCIPAL ACCOUNTABILITIES:
• Propose solution designs for IT projects
• Provide technical documentation for new/updated environments
• Evaluation of Product releases and updates
• Evaluation and Introduction of Operational tools
• Proactively look for opportunities to improve our existing infrastructure
• Various levels of project support, occasionally will act as the effective project manager
• Liaise with architecture team on new technologies
• Liaise with business units on new projects
• Liaise with Operations teams on projects & support
• Handover of new technologies to respective Operations team
• Occasionally will provide level 3 support
• Reviews of technical documents
• Prepare status reports and key metrics as required


IV. EDUCATION, EXPERIENCE & SKILLS:
• Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering or related field
• Excellent problem solving skills
• Excellent communication and documentation skills
• Should have 7+ years experience with Database Administration (Oracle or SQL server) OR WebSphere Administration OR VMware administration OR Unix Administration.
• Experience with installation, configuration, and administration of the relevant technology
• Should have an understanding of ITIL practices & other standard IT practices/procedures
• Certification in any relevant technologies is a plus
• Must be self motivated & possess strong project management skills
• Ability to manage multiple tasks in a fast paced environment

V. WHAT WE OFFER:

We offer a challenging job in a growing international company, an opportunity to expand your business knowledge by working with prestigious clients and complex financial and technological instruments, and a friendly and fast-paced environment. Additionally, we are is proud to offer our employees competitive compensation, vacation and health insurance benefits.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.

Contact:

For further information and to apply, please email steven@eolas.ie or call 01 286 6666

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ref: EW9168

SERVICE DELIVERY MANAGER

Location: Dublin Contact: Steven Daly Skills Keywords: ITIL

Description: My Dublin city centre based client currently requires a Service Delivery Manager to help with the planning, organising, commissioning and advising on IT operational activities...

Description: My Dublin city centre based client currently requires a Service
Delivery Manager to help with the planning, organising, commissioning
and advising on IT operational activities.
The role is focused on the delivery of service to the business and covers all aspects of service delivery and also covers the management/administration of regional applications.

Duties:
• Successful service delivery - SLA achievement and high level of customer satisfaction.
• Monitoring overall performance of services.
• Service reporting and managing service delivery meetings.
• Managing day to day service operations, including 3rd party service providers.
• Taking a hands-on approach to the management of services requests and user tickets, including personal intervention on individual tickets as required.
• Monitoring and carrying out analysis on the tickets logged through the service desk, to ensure that the appropriate level of service is being delivered, delivery of service should be evaluated ‘through the eyes of the Business’
• Working with the Business Engagement/Project Management team to prioritise and establish SLA’s around tickets that are logged, and utilise the team to work pro-actively with the Business to raise the bar on the level of service provided.
• Developing processes, standards and procedures to support and optimise the delivery of ICT services and their alignment with my clients’ Operating Model.
• Managing 3rd party service contracts and the tender processes for contracts approaching renewal dates, eg, Helpdesk support, Printing, laptop repair, software licensing, end-user tools & utilities.
• Managing the procurement of IT equipment, including tenders/quotations for large user equipment purchases.
• Working with the Service Delivery team to prioritise and monitor the level of service delivered from the centre, including resource management and attendance at local sites as required. This includes resource planning and cover for annual leave and illness.
• Managing the technical project delivery resources to ensure that we are delivering projects to high standards and are meeting business expectations in terms of delivery.
• Managing the portfolio of applications and work with the Group Enterprise Architect to rationalise and reduce cost across the application portfolio.
• Ensuring that applications in use are managed appropriately and infrastructure is in place to maintain performance and availability.
• Building a personal relationship with key client staff.
• Implementing relevant policies and programmes for Service Delivery.
• Keeping up to date on best practice ICT benchmarks/technologies in the marketplace.
• Identifying and sharing best practice throughout the function.
• Monitoring latest research and trends in relevant ICT area.
• Implementing best practice and standard service levels across the discipline.
• Providing vision and strategic advice.

Specification Essential

• Experience of a Network Operations Centre (NOC) environment managing dispersed systems in a hosted environment
• Knowledge of Technical infrastructure design, application infrastructure, Linux, Windows, SQL Server, Software-as a-Service, Oracle, VMWare, Web & Mobile applications, data analytics, and management dashboards.
• Experience managing networks, helpdesk teams and out of hours support.
• Strong knowledge of IT Service Management.
• Experience leading cross functional teams.
• Planning and budgeting experience.
• Infrastructure planning and development experience.
• Professional Qualification and industry certifications required- ITIL.
• Strong communication, people and relationship management skills.
• Bachelor’s Degree in IT or equivalent third level education.
• Minimum 6 years of similar ICT role experience, with minimum 2 years preferably in global multisite organisation.
• Previous experience managing transformation projects.
• Innovative and delivery focused approach is essential.

Desirable

• Experience with multi-disciplinary teams.
• Good communicator in relation to issues and opportunities – get things done, make things happen.
• Knowledge of Virtual Learning Environment and hands on experience an advantage.
• PM qualification desirable


Overview:
This is an excellent role with a market leading client offering a strong salary for the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on stephen@eolas.ie for immediate consideration.

Skillset:
Service Delivery Manager / Delivery Manager / Service Manager / ITIL / SLA

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Do you seek the challenge of developing complex interfaces? Perhaps you are a ITIL wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.

If you are unable to locate a suitable position from the selection of ITIL jobs available on the site please make contact with our recruitment consultants who are eager to assist.

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