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Location: Dublin City Centre Contact: Peter Kirby Skills Keywords: MCP , ACTIVE DIRECTORY , ROUTERS
Description: IT Support Engineer (Field Service Team) You must hold a Full Driving Licence and have 1-2 years pure IT Support experience and be someone who likes to work with external customers on client sites...
Description: IT Support Engineer (Field Service Team)
You must hold a Full Driving Licence and have 1-2 years pure IT Support experience and be someone who likes to work with external customers on client sites.br>
" Provide remote and on-site assistance to our clients, approximately 3000 users with 350 Servers
" Level 1 & level 2 Support for desktop PCs, Windows server and network equipment.
" Support of Switches, Routers and Firewalls.
" Office365 and Windows Server environments
" Google Apps for Business
" Deal with 3rd Party vendors to resolve issues where necessary.
" Liaise with service manager to report on support issues
" Work as part of a team and have some fun.
Skills / Experience Required
" Minimum 2+ years relevant experience, preferably field and remote support
" Industry qualifications such as MCSA, MCSE, CCNA a bonus
" Microsoft desktop and Server operating systems
" Microsoft Exchange, Office 365, Hosted Exchange
" Active Directory
" TCP/IP, DNS, routing, NAT, firewalls, VPNs and general SMTP/email operation
" PC and server hardware support
" Virtualisation (HyperV and/or VMWare)
" Domain hosting/registration principles
" Anti-virus software (Sophos, McAfee or equivalent)
" Understanding of structured cabling, switches etc.
Please apply if you are interested in this role.
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