Description: MIS Analyst (Sql Server)

Overview:
My client is looking for an MIS Analyst (Sql Server) who has a good level of Sql Server and Reporting skills. The client is based just off the M50 and are beside the Red Luas Line.

Major Responsibilities/Activities:
• Report generation - Microsoft SQL server (2008 R2).
• Support, configuration, and monitoring of windows based technologies (Server 2003, 2008).
• Network monitoring and software applications.
• Field Technical Support - Troubleshoot queries in relation to handheld devices, PCs, Microsoft Office, Call Collect Wizards, Call Collect Web & Call Collect Reporting Suite from field & office staff.
Requirements
• IT qualification or similar
• Working knowledge of Sequel Server 2008
• Ability to write SQL queries
• Minimum 1-3 years experience in similar type role
• SSRS and/or SSAS desirable
• Strong Excel and analytical abilities.
Remuneration Package:
Excellent salary and career progression

Role Description: MIS Analyst (Sql Server) – Data Analyst

For further information and to apply please forward an updated CV to peter@eolas.ie

Description: My Dublin City Centre based client are currently recruiting for a HR MIS Administrator, this is a 12 - 18 month fixed term contract.

Job Purpose:
The purpose of this role is to develop, produce dashboard and analyse operational metrics reporting on all processes for the HR Services Centre. The job holder will provide database expertise and will be responsible for managing and updating database logic and design to ensure an effective service management framework that is focused on continuous improvement. The job holder is also responsible for identifying and implementing continuous improvements focused on risk and quality.

Main responsibilities:
To collect, track and produce operational data and trends and to report and analyse performance against key performance metrics and Service Level Agreements.
To maintain and develop the process and systems for tracking and reporting on all performance measures while ensuring quality and integrity of the operational data and preparing reviews for weekly operations reviews.
To maintain, develop and support the operational databases and the related data based documentation. As the organisation that the Operations Centre is undergoing considerable restructuring, the job holder will be responsible for reviewing and realigning the existing operational dashboards to support the restructured organisation and a revised set of core metrics.
To collate and produce monthly and quarterly reporting packs to support Customer Reviews
To develop and produce accurate data to Finance to support Activity Based Costing for HR Shared Services and present the analysis of data in a user friendly manner for internal and external review.
Through analysing the operational performance, to identify and recommend opportunities for continuous quality improvement and to support solution implementation.
To process Customer Feedback Surveys, analyse and present the outputs while co-ordinating the Customer Complaints reporting and resolution and identifying opportunities for continuous improvement.
To support the sustainment of ISO 9001 accreditation.
To develop and maintain documentation and materials relating to the governance of the service management framework including SLAs, Service Catalogues and Customer Reporting Packs.
To deliver and support projects from inception to completion.

Educational & Professional qualifications requirements:
-Leaving Certificate
-Fluency in English

Technical skills and experience requirements:
-Data reporting and analysis in operations environment
-Database management and design expertise incl. Microsoft Access, SQL etc
-Advanced Microsoft Excel, Word and PowerPoint skills
-Minimum of 2 years experience working in a similar role

If you are interested in this role can you please send an Updated CV with your salary expectations and availability to peter@eolas.ie or call 01 286 6666