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Location: Kildare (M50) - N7 Contact: Peter Kirby Skills Keywords: ACTIVE DIRECTORY , SCCM , MS-EXCHANGE , WINDOWS 2000
Description: Windows Technical Engineer - 11 month Fixed Term Contract - Based in Kildare, Citywest Location for large US Multi-national...
Description: Windows Technical Engineer - 11 month Fixed Term Contract - Based in Kildare, Citywest Location for large US Multi-national.
Scope of responsibility:
The Windows Technical Engineer will be responsible for providing technical support across a variety of systems within our EMEA sites. The region comprises of approximately 6000-7000 users across the EMEA region. excellent career opportunity for someone to work in a leading Corporate firm.
* Global Active Directory administration and operations
* Strong Deployment/ Imaging Background nice to have
* Troubleshoot Software and hardware issues at a senior level
* Sound working knowledge of network infrastructures, hardware and technologies
* Document findings and solutions through a ticketing system
Qualifications & Education:
A minimum of a Bachelor of Science degree in Computer Science, Mathematics, Business or Engineering is required.
With 3-5 years experience working in IT support and Project Management environment
Business & Technical Experience:
* Experience in supporting/ configuring the following; Windows Server 2008/2012, Windows 7, Office 2010, SCCM, Lotus Notes, Symantec anti-virus
* Analyse, develop solutions and resolve minor issues to minimise or elimate user or systems downtime.
* Ability to communicate effectively with both technical and non-technical staff
* Ability to furnish advice to his/her manager
* Excellent documentation skills
* Team player
* Experience of working in a pressurised environment which is target driven
For further information and to apply please forward an updated CV to email@example.com or call 01 286 6666
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Location: Dublin Contact: Nollaig Leydon Skills Keywords: LOTUS NOTES , MS-EXCHANGE , ITIL
Description: Mail Messaging Lead required for Top Financial Services Company...
Description: Mail Messaging Lead required for Top Financial Services Company.
5-10 years expertise in the field of Customer Service Management and Relationship Management in the IT Infrastructure area
Experience working in an environment based on best practice frameworks such as ITIL
Sound knowledge of IT infrastructure technologies
10+ years expertise with Lotus Notes/Domino infrastructures 5 to 10 years expertise with Microsoft Exchange
Experience with large scale Domino to Exchange Migrations
5 + years experience with environments of 10,000 users or more
Experience in handling complex situations and escalations
Excellent analytical skills with experienced in the use of root cause analysis tools and techniques
Project management experience
Excellent oral and written communication skills in English
Proven ability to work with a diverse set of stakeholders
Ability to work under pressure
Excellent customer service skills
KEY TASKS & ACCOUNTABILITIES:
Delivery oversight & supplier management
Assures day-to-day service delivery from the supplier
Oversees the operational change management process executed by the supplier by participating in the change advisory board meeting and by negotiating business sign-off.
Proactively manages supplier performance against agreed service levels
Ensures root cause analysis of incidents is performed and agreed remediation actions are implemented by the supplier
In close collaboration with the supplier, proactively drives service improvements
May be called upon to participate in major incident/outage calls at any time of day or night
Works with retained teams in the various countries to ensure delivery of the locally provided services is in alignment with the Group
Provides expert guidance and support to the retained countries and facilitates communications with other teams as necessary
Provide expertise on specific IT responsibilities contributing to projects, service enhancements, new services and commercials
Perform a broad and challenging variety of work which is non-routine and at times unpredictable requiring the creative application of a wide range of technical and management skills
Provide single focus point for specific IT responsibilities for governance to advise on and resolve questions, issues and escalations related to the service performance
Provide leadership function for new service and service improvement initiatives as required. Assume ownership of initiatives and manage to completion
Collaboration and effective working engagement with the wider organisation and with the business
Effective key stakeholder management, maintaining customer focus throughout
Candidate needs to have worked on a Global Scale. Users in excess of 50,000
Excellent Package on offer for the right candidate including Pension, Full Health Care, Pension, Annual Leave.
Skills: Lotus Notes, Domino, Exchange, ITIL, Service Delivery, Stakeholder Management.
For further information and to apply please email an updated CV to Nollaig@eolas.ie or call 01 286 6666
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Location: Dublin South Contact: Lorraine Bracken Skills Keywords: ACTIVE DIRECTORY WINDOWS 2003 , MS-EXCHANGE
Description: My client is looking for a Systems and Network Specialist for a challenging but rewarding 8 month contract role with the opportunity for career progression...
Description: My client is looking for a Systems and Network Specialist for a challenging but rewarding 8 month contract role with the opportunity for career progression.The successful candidate will be responsible..Ensuring all networks, including LAN & WAN and voice/data communications are operating effectively and efficiently.Ensure that the integration between various hardware platforms is running optimally.Essential Competencies:Microsoft Exchange Server 2003/2007Microsoft Active DirectoryRouter & Firewall Configuration with specific emphasis on Cisco.Knowledge of Citrix The Ideal Candidate must: Be able to work on one's own initiative.Must have full clean drivers licence and own car.For more information on this role; call Katie on 012866666 or email your CV to firstname.lastname@example.org
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