Description: Junior - Mid Level Technical Writer

I am looking for Technical Writer with circa 2 - 4 years software technical writing experience.

Salary coming in at circa 35-40k D.O.E.

Responsibilties

-To write and edit documentation including API Guides, User Manuals, Installation Guides, etc. for complex SOFTWARE applications in the financial industry

To update documentation for each major software release and to amend the documentation to reflect new features during the development cycle

To regularly update the documentation based on customer requests

To collect and gather technical and functional information from various sources to be used in the documentation based on the features list

To translate technical concepts into easy-to-understand text or operating procedures

To work closely with R&D and QA and other Technical Writers

Applicants must have the following:

Ideally 2-4 years experience in Technical Writing, with at least 1 year writing for software


Experience of the following tools: Adobe Framemaker, Acrobat and Distiller, MS Office and Visio, Source control such as CVS or Clearcase


If you are interested in this role - please send in an updated CV to lorraine@eolas.ie for an immediate turnaround on your application

Description: Product Manager


The successful person will manage the product life cycle of globally marketed software products sets. This role is strategic in nature and you will support the tactical efforts of other parts of the organization in producing, marketing, and selling new and existing products.
Responsibilities of the Product Manager
• Define and execute the strategy for your assigned product portfolios.
• Understand the demand dynamics in the markets in which your products are sold. This includes working with customers, prospects, partners, awarding bodies and influencers, and sales staff.
• Create and own the product roadmap and marketing roadmap for each of your product portfolios.
• Represent the product line at conferences and other external forums.
• Develop and update a business plan for each product portfolio on an annual basis.
• Work closely with other teams to execute business plan and achieve your portfolios’ revenue and profit margin targets
• Develop and present business cases for investment in new product development for your portfolios
• Develop new product ideas based on industry knowledge and on-going interface with stakeholders

Personal Skills
• Excellent communication skills, both oral and written
• Influencing and negotiation skills
• Ability to inspire people around you
• Strong planning and organisational skills
• Strong technical background with good business judgment
• Proficient in the use of Microsoft Word, Excel, PowerPoint.
• 3-5 years of prior experience in product management or program management.


This is a permanent and salary is negotiable depending on experience. If you are interested, please send me in an updated CV to Lorraine@eolas.ie or call me immediately on 01 286 66 66

Interviewing Immediately !!


Skills: Product Support Manager, Product Support Manager, Product Account Manager

Description: My Client has an open role for a business analyst with responsibility for liaising with business units to gather requirements on reporting needs, interpret these needs, source data, build /develop reporting outputs in an automated manner using a range of technologies and applications.


This role involves interaction with key business stakeholders and offers an ideal opportunity to expand existing PC skills and give exposure to a wide range of reporting tools used through the group.
The role also provides a great opportunity to gain exposure to the business.

Key Responsibilities:


Liaise with Business Partners and management to understand reporting needs to generate automated reporting.
-
Development and production of management packs used by the business which provide analysis on Key Performance Indicators.(KPI’s)
-
Develop/enhance and produce new & existing reporting within agreed timelines to meet business unit’s needs using a range of reporting application tools.
-
Analysis of ad-hoc requests in a timely manner.
-
Participate in completion of all stages of the development lifecycle of Group IT projects.
-
-
Essential Requirements:


A business acumen with the ability to interpret stakeholders requests and deliver appropriate reporting
-
Ability to manage the development of MI reporting in an automated manner, from specification through testing to implementation
-
Strong data analysis skills with advanced proficiency in MS Office applications (Excel/Access databases)
-
Strong organisational skills with ability to progress a number competing priorities within agreed timelines
-
Have a strong focus on accuracy and attention to detail to ensure quality reporting.
-
Demonstrate strong interpersonal & communication skills

-

Desirable Requirements:

Previous experience in using reporting tools Business Objects, Cognos, Brio or Microsoft reporting tools.
-
A knowledge of building macros and VBA would be of benefit
-
Ability to interpret Financial / Non-Financial Data
-
An accountancy background while desirable is not essential.
Skills: Access, Excel, Data Analysis, Reports.



Apply now for more details on the Role to Nollaig@eolas.ie

Description: My client a large corporate client based in Dublin is looking for a HR Business System Analyst to take part in a system implementation project and also support the system after go-live.
Responsibilities:
•Define and validate the business needs and requirements
•Ensure the organisational feasibility of the business solution throughout the project development
•Sign off final business requirements
•Ensure that the business requirements adhere to the corporate policies
•Ensure that the transition and implementation activities are completed on time, both within the organisation and with respect to external clients
•Supervise the implementation of the products or services resulting from the change in the organisation’s environment
•Analyse, document and establish the priorities of Business Change Requests
•Provide resources for UAT

Plan:
•Set up and monitor the Project Deliverables Process, and ensure that the project is delivered within the scope, quality, time and budget terms of reference
•Develop and document the milestone plan
•Develop and document the Detailed Plan including Critical Path

Control
•Manage the budget and the schedule of the project team, ensuring the project budget is tracked according to the organisation standards
•Manage and control the project risks through the Risk Management Register
•Confirm and control the Change Management Process throughout the project’s lifecycle
•Manage Business and IT solutions change requests, outstanding issues and risks
•Maintain Detailed Project Plans e.g. Milestones Plan
•Propose and implement actions to correct situations
•Maintain the Project documentation repository and document versions
•Manage Project – level plans and deliverables, and logs for Risks, Issues and Action Items

Team
•Assemble and manage the Project Team
•Assign tasks and responsibilities to the members
•Lead, direct and motivate the team
•Plan, organise, control and lead the activities of the Project Team

Communicate
•Ensure the Head of HR is made aware of all relevant issues and highlight areas of concern
•Provide Status Reports to the Head of HR
•Report and ensure the resolution of major issues to the Head of HR
•Regularly liaise with the Business Stream Leads, IT Manager and any external third parties to co-ordinate project management activities
•Issue reporting documents

Business Requirements Definition
•Work with the Business Leads to identify and complete the Business Requirements Specification
•Get sign off the Business requirements from the Business Leads and the Head of HR
•Work with the IT Manager to translate the Business Requirements Specification into Functional Specification
•Play a leadership role, with the IT Manager and Head of HR in negotiations, agreements and on-going management of business and IT third parties

Requirements:
•Computer Systems/ Business Degree.
•5+ years work experience in Software Development and/or BI roles.
•Microsoft Office skills: Must have good experience with Word, Excel and preferably Visio.
•Has experience dealing with end-users of software applications.
•Human Resources qualification or experience in a H.R background desirable.
•Knowledge and experience in e-learning a distinct advantage
•Experience in change and problem management.
•Fluent Written and Spoken English.

The package includes but is not limited too:

Excellent Salary Package
Performance related bonus
7% Company Matched Pension
Educational Assistance

Description: Excellent New Opportunity for a Sales & Marketing Specialist to work for a leading Company based in South Co Dublin.
Reporting to: Head of Sales and Marketing

Description of Role:
-Inside Sales support including marketing event follow up, responding to web and other inbound queries and coordination of follow up with field sales.
Monitor industry online and other media to identify new contacts.
-Administration support for global sales team including management of CRM contact base, order processing, electronic and document filing systems.
Management of customer support and maintenance renewal programs.
-Coordination of all outbound marketing events such as global trade shows, channel partner events and customer seminars.
-Assisting marketing team with supply chain activities such as web design, print, advertisers, PR/press release distribution, trade show suppliers.

Key requirements:

-3 years plus experience in sales and marketing administration, ideally in global high tech
-Third level qualification in IT and/or marketing or equivalent experience
-Highly proficient in MS Office, CRM tools and sales admin processes.
Experience with salesforce.com would be ideal, though not essential for the right candidate
-Excellent communication skills and confidence to deal with international customer base
-Attention to detail and commitment to delivering the best
-Proven ability to meet deadlines in a multitasking, fast paced global sales and marketing environment
Apply now to nollaig@eolas for further details on the role.
Attractive Salary and Package on Offer..