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Location: Dublin Contact: Darragh Heavey Skills Keywords: Service Delivery , EPOS , NETWORKS
Description: Technical Field Service Engineer My Dublin based client is currently looking for an experience, highly motivated and technically experienced Field Service Engineer...
Description: Technical Field Service Engineer
My Dublin based client is currently looking for an experience, highly motivated and technically experienced Field Service Engineer.
The successful candidate will ensure the effective and timely resolution of all intendents raised by the support desk, complete installations to a timeline that has been set and provide out of hours support on a scheduled basis to our customer base.
Support of existing software and hardware, via on site support, remote via team viewer and over the phone.
Manage multiple priority tickets to ensure timely resolution
Training of the portfolio via one-to-one or group training
Establish relationships internally and with the customer base
Complete installations of new hardware and software from planning to training and signing off
Comply with the company policies and procedures
Participate in new company projects that could include new systems, new products and new services
Ensure hardware repairs or replacements are completed and documented accordingly
Customer service driven
Ability to work as part of a team and as an individual
Problem solving ability
Ability to work under own initiative
Ability to work well under pressure, and prioritise
Attention to detail
Experience in a similar role (preferable)
Proven experience in using IT systems
Knowledge of Microsoft Office at a minimum
Networking skills both in a hardware and software scope
High level of college education in IT (preferable) or CompTIA +A certificate
A good understand of the Hospitality and Retail market with work experience (preferable)
Must have a full clean driving licence
Company mobile phone
Expenses paid for
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Location: Kildare Contact: Darragh Heavey Skills Keywords: NETWORKS , MS Office
Description: ICT Assistant Principal Duties and Responsibilities Installing and configuring computer hardware operating systems and applications Monitoring and maintaining computer systems and...
Description: ICT Assistant
Principal Duties and Responsibilities
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Assisting staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Replacing parts as required
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications
Setting up new users' accounts and profiles and dealing with password issues
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Prioritising and managing many open cases at one time.
Testing and evaluating new technology
Conducting electrical safety checks on computer equipment.
To assist with the maintenance of the ICT asset register, ensuring all assets are tagged and accurately recorded in the register
Facilitating and participating in Web based technology and Internet and Intranet site development.
Contribute to team meetings and play an active role in the development of the service delivered by the team
Comply with, and actively support, all the organisations policies and procedures, and in particular those relating to the delivery of ICT services and information security
Be willing to learn and undertake training in-post
Have a fluent command of English
Participate in and contribute to the quality management system.
Skills, competencies and knowledge
Technical knowledge of Microsoft Windows on both desktops and servers desirable
Desktop experience: Windows 7 and 10
Possess strong IT skills and a familiarity with Microsoft Office 365 is desirable
Ability to diagnose and problem solve
Excellent communication skills - both written and verbal
Ability to work on own and under pressure
Good time management, well organised with the ability to prioritise
Good telephone manner
Microsoft technical or user qualifications (MOS, MCSA, ECDL etc.) an advantage but not essential.
Have obtained a third level qualification, minimum HETAC Level 6.
24 days annual leave
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Location: Dublin City Contact: Lorraine Bracken Skills Keywords: NETWORKS
Description: Junior Service Desk Role Purpose of the position My client is looking for a highly motivated individual to join the IT Service Delivery team in the capacity of Junior Service Desk Support...
Description: Junior Service Desk Role
Purpose of the position
My client is looking for a highly motivated individual to join the IT Service Delivery team in the capacity of Junior Service Desk Support person.
The function of the Service Delivery team is to provide central IT services to a number of different business units within the company
We are looking for a Junior individual who has a passion for IT and has at least some form of IT qualification, to join the Tier 1 Service Desk team.
Receiving all calls from customers to the IT Service Desk i.e. Via phone, email, walk-ups and via the Self-Service system.
Centrally logging all calls into the Service Delivery system
Ensuring all calls are correctly classified Assigning all calls to the appropriate IT Support queue
Ensuring that all calls and assignments are carried out in a timely fashion i.e. In accordance with the established SLA
OS and Application password resets
This is a permanent full time position and the formal working hours are 09:00 to 17:30 Mon-Fri.
Requirements for Role
An IT qualification is essential.
Any previous experience working in an IT role is desirable.
Ability to prioritise based on established SLA hierarchy.
Attention to detail is a key requirement of the job.
Problem solving skills and the ability to multitask.
Strong written, oral and interpersonal skills.
HOW TO APPLY
If you are interested in this junior Servcie desk role - please email me a copy of your CV to email@example.com or call me on 01 286 66 66
This role would suit a graduate / someone with less than 12 months experience.
Salary circa 23-35k
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Location: Dublin West Contact: Peter Kirby Skills Keywords: LAN , WAN , NETWORKS , VMWARE
Description: Network Infrastructure Manager We are only looking for an innovative and highly motivated individual with strong technical skills, a keen eye for detail and enthusiasm to work within our...
Network Infrastructure Manager
We are only looking for an innovative and highly motivated individual with strong technical skills, a keen eye for detail and enthusiasm to work within our technical support team. This is a large corporate company and this is based in their Head Office in Dublin West. They are looking for a hands on Network Infrastructure Manager who has excellent vendor Relationship skills and client relationship skills. There will be 3-5 people in your team and the role will report into the CIO.
o 2008/2012 Servers, Microsoft Exchange, Active Directory,SQL Server 2012.
o All 3rd party vendor relationships.
o Network troubleshooting & diagnosis of our Lan and Wan network infrastructure.
o Installation & configuration of hardware, operating systems and other software products.
o Installation & configuration of supported applications.
o Supports, monitors, tests and troubleshoots IT hardware, software and network problems.
o Security of the Network (Symantec).
Minimum skills required:
o Exceptional understanding of MPLS network and seamless failover techniques.
o Understanding and experience of Cloud computing Azure and AWS.
o Experience in PCI compliance and network security.
o Understanding and experience in managing VM environments.
o Willingness to work with managed Services partners for core Network and Infrastructure.
o Microsoft Windows Server 2003 / 2008
o Microsoft Windows XP
o Microsoft Office Suite
o Microsoft Exchange
o Microsoft Active Directory
o SQL Server
o SQL Server SSIS and Reporting Services
o Symantec Antivirus Enterprise Software
o Any experience of ERP or EPOS systems would be nice to have.
If interested in this role please contact me on 01 286 6666 or email firstname.lastname@example.org.
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Location: Dublin Contact: Stephen Daly Skills Keywords: CCNA , NETWORKS , CISCO
Description: Network Support Engineer My Dublin based client currently requires a Network Support Engineer to provide day-to-day up keep on their network, data centre and be the onsite equipment support...
Description: Network Support Engineer
My Dublin based client currently requires a Network Support Engineer to provide day-to-day up keep on their network, data centre and be the onsite equipment support.
The successful candidate will undertake the following:
Administer Cisco Layer2 and Layer 3 Switching environment
Extend Network to new locations as assigned
Administer HP Blade Enclosure and HP EVA
Administer VMware infrastructure
Look after backups (Commvault)
Administer Windows Server environment
Administer Checkpoint Firewalls
Administer a vast Cisco WLAN
Strong cisco skills VLANS, STP, Trunking, HSRP, Eigrp, VVRP, VSS
Must have very good networking fundamentals and firm grasp of the following protocols DNS, DHCP, TCP/IP, MAC addressing, SSH, SMTP, Ethernet, etc
Candidate requires extensive MS exchange 2010 experience, with knowledge of operating a DAG (Database Availability Group) a distinct advantage.
ESXi, V-Centre, Vsphere and SRM
Data centre monitoring and equipment replacement
Structured cabling and Rack mounting experience
HP Blade Enclosure and server admin.
SAN administration. Creation and expansion of LUNs. Capacity Planning. Replication
In depth knowledge of firewall fundamentals. Preferably checkpoint. Writing rules and troubleshooting connectivity
Experience with Commvault. Implementation and Admin
Citrix Netscaler and Xenapp server
Strong Documentation skills creating and maintaining policies and procedures, SOW, and other project documentation as required
ITIL knowledge desired
CCNA, Microsoft Qualifications, VM Ware
This is an excellent role with a market leading client offering a strong daily rate for the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on email@example.com for immediate consideration.
Please register your CV with us on the following link:- www.eolas.ie/reg_form.php
Skillset: CCNA / Networks / CISCO
Do you seek the challenge of developing complex interfaces? Perhaps you are a NETWORKS wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.
If you are unable to locate a suitable position from the selection of NETWORKS jobs available on the site please make contact with our recruitment consultants who are eager to assist.
Eolas Recruitment pride themselves on placing candidates in the top NETWORKS jobs in Ireland. For more information on contact us now on + 353 (0)1 286 6666 alternatively REGISTER NOW and receive updates of jobs to your inbox.
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