The job search on the left helps you to find the perfect PBX jobs in Cork Ireland. Browse through a large selection of PBX roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract PBX jobs and permanent PBX jobs.
For your convienence why not save the jobs as you search and then apply to them all at once.
For your convenience we have pulled back all PBX jobs in the database. The perfect job could be there for you. Please be aware that the locations may vary.
Save to My Jobs
Location: Dublin Contact: Peter Kirby Skills Keywords: TELECOMS , PBX
Description: GENESYS SUPPORT SPECIALIST Our client is a leading US Multi-national and they are looking for a Genesys Support Specialist to work in their Warsaw office...
Description: GENESYS SUPPORT SPECIALIST
Our client is a leading US Multi-national and they are looking for a Genesys Support Specialist to work in their Warsaw office. You must be able to speak English and Polish.
Provide technical support to Business teams using Genesys applications like CCPulse, WFM, CME etc.
Assist in optimization of reporting, routing and WFM functionality to meet the business needs of Call Center.
Analyze and correct system errors to maintain and enhance system performance.
Design and implement system changes to reduce impact of service interruption.
Work closely with teams on other sites to optimize multi-site environment.
Providing timely and accurate recommendations to improve system stability or provide additional functionality.
Knowledge, Skills & Abilities
Possess Genesys certifications GCP-CIV (Consultant Inbound Voice ) and/or GCP-DIV (Developer Inbound Voice)
At least 3 years experience working with Genesys version 7.x or 8.x in a multi-site call centre environment.
Fully proficient with Genesys GUI applications, CME, SCI, IRD, DMA.
Ability to interpret existing routing strategies and develop new ones as required.
Experienced with historical reporting (CCA or Infomart), and real-time using CC Pulse.
Experience of working with business units to assess routing, reporting requirements, and possess an ability to map business to technical requirements.
Ability to multi-task with inter-departmental/multi-site projects.
Experience of performing application upgrades and applying Hot Fixes in a production environment.
Exposure to Genesys multi-media (email/chat) would be advantageous.
Strong process and architecture documentation skills using Visio and MS Word.
Database skills and an ability to construct SQL queries would be a plus.
PBX configuration skills, preferably Avaya Blue (Nortel).
3rd level qualification desirable but can be substituted with relevant experience. Genesys Certification, preferably GCP-CIV7.
If you are interested in this position can you please send an Updated CV to email@example.com or call the office on 01 286 6666.
Do you seek the challenge of developing complex interfaces? Perhaps you are a PBX wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.
If you are unable to locate a suitable position from the selection of PBX jobs available on the site please make contact with our recruitment consultants who are eager to assist.
Eolas Recruitment pride themselves on placing candidates in the top PBX jobs in Ireland. For more information on contact us now on + 353 (0)1 286 6666 alternatively REGISTER NOW and receive updates of jobs to your inbox.
PC-NFS PCAS PEGA PEOPLE MANAGEMENT PEOPLESOFT PERL Pharmaceutical PHP PICK PKI PL/SQL PL1 Plone PMBOK PMI PMR PMW POLISH Portuguese POWERBUILDER POWERFLEX POWERHOUSE POWERPOINT PRINCE PRISM PRO C PRO IV PROCEDURES Process Re-Engineering PROGRESS PROMPT