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The job search on the left helps you to find the perfect PEOPLE MANAGEMENT jobs in Dublin Ireland. Browse through a large selection of PEOPLE MANAGEMENT roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract PEOPLE MANAGEMENT jobs and permanent PEOPLE MANAGEMENT jobs.

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ref: EW9717


Location: Dublin 2 Contact: Nollaig Leydon Skills Keywords: PEOPLE MANAGEMENT

Description: Vendor Management Specialist required for Top Financial Services Company based in Dublin City Centre...

Description: Vendor Management Specialist required for Top Financial Services Company based in Dublin City Centre.

Responsibilities of the Vendor Management Specialist:
• Deliver change agendas in order to fulfil the needs of the business and support change implementation.
• Analyse, define, and validate business improvement through defined change management process.
• At an operational level, build and maintain strong working relationships both internally and externally through effective communication.
• Ability to make logical assessments, anticipates obstacles, and considers different approaches to the decision-making process.
• Conduct business evaluation activities inclusive of full review of documentation, MI outputs and data capture which are appropriate to the activity being quality assessed.
• Support the ongoing development & maintenance of systems and controls to ensure appropriate records are kept and remedial actions are followed up including Third Party oversight activities.
• Achieve key individual & team performance & quality indicators through delivery of scheduled business activities.
• Produce process maps and detailed processes and procedures.
• Capable of working on instruction whilst utilizing own initiative within the parameters of all relevant
• Regulatory & Legislative requirements as well as procedures and policies to produce high quality effective and compliant outputs.
• Support the monitoring of Third Party performance and evaluation/auditing of these Service Providers as well as any potential Service Providers.
• Assist with any Service Provider on boarding plans and new relationship implementation.

Risk, Control and Quality Standards
• Manage and maintain developments which might impact a Third Party Servicer Provider’s ability to fulfil its obligations under the contract.
• Ensuring any and all breaches of contract are escalated to the relevant level within the specified timelines with a particular focus to Regulatory Requirements & Operational Risk.
• Ensuring all internal and external risk events are managed effectively and feedback is provided to the relevant stakeholders.
• Have a clear understanding of the regulatory requirements within financial services.

• Understanding of regulatory codes and policies (CCMA ,CPC, DPA)
• Displays understanding of financial business acumen and can relate back to daily tasks.
• Intermediate and above knowledge of MS products essential in particular MS Word, Excel, PowerPoint & Visio.
• Excellent verbal and written communication skills.
• Excellent Relationship Management skills.
• Previous experience working in regulated and risk aware environment is an advantage.
• Previous experience with change control and management – advantage but not essential

Vendor Management Specialist, Vendor Management, Relationship Management, Risk Control, Quality Standards, Regulatory Code, Regulatory Policies, Financial Services, MS Office.

Apply now with your CV to nollaig@eolas.ie for more information.

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ref: EW9715


Location: Dublin North Contact: Peter Kirby Skills Keywords: ITIL , Service Delivery , PEOPLE MANAGEMENT

Description: Incident Manager / Service Desk Lead • Participate as global support incident manager to support the various geographic sites and locations as part of your regular shift duties and for a maximum of...

Description: Incident Manager / Service Desk Lead
• Participate as global support incident manager to support the various geographic sites and locations as part of your regular shift duties and for a maximum of 12 weekends in a calendar year
• Proactively watches emails and event monitoring solutions for alert notifications and resolves or escalates these as required
• Provides change management support during the weekend when on call.

• Guide the service desk to support the incident management process ensure proper escalation and that notifications are sent in accordance with the incident management process

• Proactively monitor ongoing incidents and be prepared to declare and manage the initial minutes of a disaster in accordance with the disaster recovery process

• Proactively monitor ongoing issues and be prepared to declare an IT Security Incident in accordance with the IT security Incident policy

• Provide guidance during incidents on proper escalation and assist in the development of new processes and solutions around the escalation process

IT Support Team Lead Service Desk

• Operate within the IT Support Team Lead group to help manage the day-to-day 1st level IT support activities

• Manage the on call scheduling for a global support team

• Keep the Service Desk Manager informed of ongoing team issues

• Ensure that IT team members are following the change management process

• Ensure that all IT team members are aware of the Incident Management and Service Desk processes

• Provide semi-annual performance feedback of the SD team to the employees and the SD Manager

• Provide resources, as required, to support escalations

• Provide guidance to SD team to ensure tickets are being routed to proper queues and addressed in accordance with SLA’s

• Ensure all SD tickets are closed according to the standing KPIs

• Provide assistance to the Service Desk team to resolve first level tickets and in the escalation of 2nd and 3rd level support IT tickets to appropriate teams and management

Degree: A bachelor's in computer science
or A combination of equivalent professional training and certifications, combined with a minimum of 3 years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted


3+ years management experience or large project management
Personal skills:
• Able to lead and motivate team members in an international virtual working environment

• Solid attention to detail and the ability to create and document process and procedures

• Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.

• The ability to work within a very demanding environment and handling stress in a positive manner.

• Must be able to maintain a high degree of confidentiality.

• Excellent organizational skills.

• Ability to handle multiple tasks.

• Good problem solver

• A good understanding of the ITIL process particularly Incident Management

If you are interested in this role – please Apply for this role with your updated CV and I will be in touch to discuss your application in detail. Or for a confidential discussion and insight into this client and role please reach out to Peter at Eolas on 01 2866666.

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ref: EW9454


Location: Dublin North Contact: Nollaig Leydon Skills Keywords: AGILE , PEOPLE MANAGEMENT , REQUIREMENT GATHERING

Description: Release Manager for Top Company based in Dublin Responsibilities will include: • Forward Plan the release windows and cycles across the company’s applications and related systems • Manage risks...

Description: Release Manager for Top Company based in Dublin

Responsibilities will include:
• Forward Plan the release windows and cycles across the company’s applications and related systems
• Manage risks and resolves issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Manage relationships and coordinate work between different teams at different locations
• Conduct Release artefact Build, Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Produce Deployment, Run Books and Implementation Plans
• Weekly Release Reporting
• Communicate release details and schedules to the Business as required
• Negotiate, plan and manage all release activities
• Work with development team to understand and optimize code branches and merge activities
• Manage CI Lab working with DEV and QA teams to ensure stability across all applications
• Work with Test Automation team to ensure CI process as automated as possible
• Maintains the release schedule for all core services liaising with Project Management team and key stake holders
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Develops scripts and automation tools used to build, integrate, and deploy software releases to various platforms
• Participate in CAB meetings to discuss release scope and/or roadblocks
• Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
• Researches new software development and configuration management methodologies and technologies and analyses their application to current configuration management needs

• Extensive experience in Continuous Integration
• Jenkins/Hudson/Bamboo experience
• Experience with Nexus
• Experience using version control systems; experience with Git preferred
• Experience with branching and merge strategies

Apply now to Nollaig@eolas.ie for more details on the role.

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ref: EW9385


Location: Dublin City Centre Contact: Peter Kirby Skills Keywords: PEOPLE MANAGEMENT , LINUX , MySQL

Description: Technical Support Team Leader - Excellent Software Development firm...

Description: Technical Support Team Leader - Excellent Software Development firm.
The role will involve managing a small team (4 in the team) of Support Engineers who support 30,000 licence users throughout the EMEA region. The team deals with all customer technical support queries and product support issues for the company. The company is a Cloud based Software firm based in Dublin city centre beside trinity College in Dublin City Centre.
IT Support Services Manager is wanted to manage the operation of my clients European IT Support Services team while also working closely within a global IT Function to ensure the provision of an excellent and efficient IT Support Services function.
Responsibilities - Technical Support Team Leader
Coordinate the delivery of IT Support Services inline with Local, Regional and Global priorities.
Assign and manage tasks within the European IT Support Services team and global support teams.
Provide leadership and motivation within the Support Services Team.
Perform a coordinator role for the IT Support Services Team, including agreeing objectives, generating training plans, coaching team members, carrying out performance appraisals and coordinating holidays and other types of leave.
Work closely with the various IT Teams including the Infrastructure and Application Development teams
Formal computer science or equivalent qualification
Minimum of 5 -10 years all-round IT Technical Support experience i.e. Linux, RDBMS, some knowledge of programming languages and some exposure to software products and releases etc
Strong proven people management/ team Lead skills with a minimum of 2 years previous experience in a management role/ Team lead role
Proven ability to lead and motivate a group of technical staff.
Strong technical understanding of Software, Cloud technologies, data Analytics
Experience of managing a small group of Technical Support Engineer
Strong interpersonal skills and the ability to communicate at all levels of the organisation.
Excellent decision making and problem-solving skills.
Excellent organisational skills, with the ability to prioritise workloads, meet deadlines and follow up promptly on relevant issues.
Excellent customer satisfaction and customer relationship skills
Please if interested send me your resume or call me on 01 286 6666.

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ref: EW9292


Location: Dublin Contact: Steven Hegarty Skills Keywords: SQL , C++ , ORACLE , ERP , PEOPLE MANAGEMENT

Description: DYNAMICS AX APPLICATION MANAGER DESCRIPTION We are currently seeking to recruit an ERP Solutions Architect to join our IT team...


We are currently seeking to recruit an ERP Solutions Architect to join our IT team. This is a full-time position based at our Head Office and reports directly to the Head of IT, Logistics and Service Delivery.

Job Purpose:
IT Strategy, Development Manager, Microsoft Dynamics AX, X++, NET, SQL, C++, Oracle, ERP Systems, Project Management, IT Leadership
The Dynamics AX Application Manager role is to lead the technical design and development of cross-functional, multi-platform application systems. Provide functional, technical and process leadership. Drive tactical delivery for multiple teams. Work with analysts, project managers, and business executives to understand the scope of work, priorities, and requirements for development. Work with high performing teams to deliver new capabilities in business applications and remediate issues. Manage associate/contractor development resources and enforces company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.
The ideal candidates will have:
• At LEAST 3 years & 1 implementation with Dynamics AX Development Role
• Consideration will be given to experience in other ERP solution
• Will have developed/managed in a .NET environment
• Experience in AX 2012 a PLUS (Although training is offered)
• Experience in Finance, Trading, Forecasting, Retail and Wholesale module

Job Responsibilities:
Proactively analyse, define and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks, controls, and outputs.
Provide technical guidance and leadership to team
Coordinate coding, testing, implementation and documentation of solution.
Perform complex applications programming activities. Codes, tests, debugs, documents, maintains, and modifies complex applications programs.
Manage a large team of internal developers.
Manage outsourcing relationships and delivery within the application development lifecycle.
Implement standards and methodologies supporting the full life cycle for our core business application platforms.
Collaborate with project and business analyst teams to ensure scope, requirements, project plans, resource allocations, budgets, issues, communication and implementation plans are developed, communicated, and updated regularly.
Maintain a work environment that stimulates the professional growth of all direct/indirect reports. Recruit and maintain effective staff members.
Ensure high levels of customer satisfaction are maintained through solid relationships, delivery of capabilities, and operational excellence.
Ensure that expected application performance levels are achieved.
Define guidelines and rules for managing application architectures. These guidelines and rules will include planning and gaining consensus for business metrics, a common taxonomy for application management, IT performance metrics, and ownership and custodianship of the application portfolio.
Agree to a common taxonomy and hand-offs with different parts of the IT organization, and define a common vocabulary as it relates to managing the applications.
Define the relative criticality of different applications in an application portfolio.
Communicate and transfer plans and interfaces between the Plan, Build and Run stages.
Assess scalability of existing and proposed custom applications; spearhead build vs. buy decisions.
Advocate for the app dev perspective across the IT team and the organization as a whole.
Provide critical input to IT leadership and help communicate our vision to senior management.
Develop a matrix around the delivery of projects.
Articulate the value of the development function within the wider business.
Able to communicate with business customers about business technology


Steven for a full detailed job description 01-2866666

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