Description: Business Analyst/Project Lead
Job Description
The Business Analyst/Project Lead will work closely with IT management, software providers and users to ensure the IT business and operational needs of the are identified and solutions delivered. The role will report to the IT manager directly and on designated projects will report to a project manager.
The Business Analyst/Project Lead will be required to: Analyse and capture business requirements of the organisation
o Gain knowledge and expertise of relevant company applications
o Conduct interviews and workshops and lead requirement gathering sessions
o Recommend business process changes and improvements to enhance functionality and efficiency.
o Engineer/Re-engineer processes to enhance business functionality and efficiency.
o Document business processes
o Be involved in the selection, recommendation and implementation of system/business solutions
o Develop and document functional requirements to be utilised by system technical design staff. Participate in nominated projects
o Varied in size and complexity
o Take lead or participating role Work effectively with all stakeholders Provide input into the overall test approach and document test data for system testing. Be involved in/carry out UAT and provide business analysis expertise throughout the test lifecycle for defects and change requests Develop and provide structured training material for end users and be capable of delivering group and/or one on one training modules. Contribute to the on-going development and enhancement of the IT Systems. Agree and specify user change requests and reporting requirements Be involved in IT operations where/when needed
Technical Skills will include: Business analysis Project Management BI tools (preferably Business Objects) Excellent business-facing and communication skills. Experience supporting end users.
Additionally, you will have excellent knowledge of MS Office with specific/advanced skills in MS Excel, Project & Visio. SQL knowledge would be an advantage.
Personal skills: Structured & Logical Thinking and strong problem solving skills. Results Orientated with good user focus. Strong Communicator (written & verbal). Experience of working as part of a team. Organised and methodical approach to work, with ability to set priorities and manage deadlines.
The successful applicant(s) will have previous experience in Business Analysis and Project Management and will be joining a small, multi-skilled and dynamic IT team. The ability to be able to work on your own initiative and to strict deadlines is a necessity, as are advanced problem solving skills. Excellent communication skills are required as the role demands an ability to work with staff and 3rd parties at all levels.
A Third level qualification in IT, Project Management or a business related discipline is required. In order to be considered for this role it is essential that you have at least 5 years previous experience working in a similar role.
If you are interested in this role please send an updated resume to Peter or call the office on 01 286 6666.

Description: My Dublin City Centre Financial Services client currently requires an experienced Business Process Analyst with experience of Transfer Agency to join their expanding team.

SUMMARY
• Analyzes operations procedures, processes, and problems to identify areas for automation or improved workflow.
• Reviews workflow to evaluate effectiveness and proposes system changes to improve productivity.
• Interacts with staff in analyzing existing operational procedures and interpreting how client needs can be better met.
• Details client and business requirements for management approval.
• Works as part of the project team to design, UAT and roll out projects.
• Supplies operational support to users for new and existing systems.

PRINCIPAL RESPONSIBILITIES
• Reviews existing procedures, processes, and problems and recommends where automation or improved processes can be implemented.
• Investigates and identifies root causes of errors.
• Re-engineers processes to ensure that client needs are met and efficient processes are in place.
• Interacts with staff in systems and operations to formulate and implement solutions to improve processing.
• Determines business requirements. Prepares feasibility and cost effectiveness proposals for the docket meetings
• Helps management priorties workload to meet urgent client requests and emergency fixes and longer term solutions
• Creates and writes procedures for manual workflow or system changes for the work area.
• Coordinates testing of new systems and system modifications in accordance with NT’s SDLC Policy.
• Writes proposals for system changes/enhancements. Implements new efficiencies to improve accuracy and timeliness and reduce costs.
• Works on the implementing of tactical solutions and looks to insure the company strategic goals are being followed in line with Northern Trust project frontier.
• Coordinates work station set up, selecting appropriate technology.
• Instructs staff on new system procedures.
• Provides technical support for system exception processing for staff in an area.

SKILLS / EXPERIENCE
• Knowledge of transfer agency system capabilities, preferably QFAS or Multifonds.
• A working knowledge of SWIFT and/or exposure to Web based technology would be advantageous but not critical.
• Knowledge of system capabilities, usually obtained through formal training or experience with PC or mainframe applications, is required to assess automation possibilities.
• Strong knowledge of Fund Administration with particular emphasis on the Transfer Agency.
• Advanced analytical skills at Business and Project level.
• Strong organizational and time management skills.
• Can work methodically and on own initiative