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Location: Dublin City Centre Contact: Peter Kirby Skills Keywords: MCP , ACTIVE DIRECTORY , ROUTERS
Description: IT Support Engineer (Field Service Team) You must hold a Full Driving Licence and have 1-2 years pure IT Support experience and be someone who likes to work with external customers on client sites...
Description: IT Support Engineer (Field Service Team)
You must hold a Full Driving Licence and have 1-2 years pure IT Support experience and be someone who likes to work with external customers on client sites.br>
" Provide remote and on-site assistance to our clients, approximately 3000 users with 350 Servers
" Level 1 & level 2 Support for desktop PCs, Windows server and network equipment.
" Support of Switches, Routers and Firewalls.
" Office365 and Windows Server environments
" Google Apps for Business
" Deal with 3rd Party vendors to resolve issues where necessary.
" Liaise with service manager to report on support issues
" Work as part of a team and have some fun.
Skills / Experience Required
" Minimum 2+ years relevant experience, preferably field and remote support
" Industry qualifications such as MCSA, MCSE, CCNA a bonus
" Microsoft desktop and Server operating systems
" Microsoft Exchange, Office 365, Hosted Exchange
" Active Directory
" TCP/IP, DNS, routing, NAT, firewalls, VPNs and general SMTP/email operation
" PC and server hardware support
" Virtualisation (HyperV and/or VMWare)
" Domain hosting/registration principles
" Anti-virus software (Sophos, McAfee or equivalent)
" Understanding of structured cabling, switches etc.
Please apply if you are interested in this role.
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Location: Dublin City Centre Contact: Stephen Daly Skills Keywords: MQ , FIREWALL , ROUTERS , CCNA
Description: My Dublin based financial client is currently looking for an Infrastructure Specialist to join their team to help provide infrastructure support for the application...
Description: My Dublin based financial client is currently looking for an Infrastructure Specialist to join their team to help provide infrastructure support for the application. They also want this individual to assist in client implementations to the regional Implementation personnel.
Provide support and facilitate answers to any queries with respect to the infrastructure.
Provide the necessary support for setup of the infrastructure configuration needed for client testing and production environments.
Interact with Implementation personnel, partner systems and client infrastructure teams to facilitate any new infrastructure / connectivity needs
Provide Level 3 infrastructure support
Coordinate periodic application COB (Disaster Recovery) tests.
Troubleshoot and coordinate the resolution of failures within the messaging / file transfer systems.
Solid working knowledge of communications and networks, IP protocol, firewalls, routers
Understanding of MQ Operations, including setup and function of Queues, Queue Managers, Channels, Message Flow between multiple platforms
Understanding of Public Key Encryption including different types of encoding and methods
Understanding of FTP commands and scripts, including secure transmission methods between source and destination points.
Understanding of NAS File Structure, account control and permissions between multiple platforms
Understanding of NDM setup and connectivity, including message flow
Understanding of Unix and Windows file structure and permission rules, along with account types
Very good written and verbal communication skills
Able to make decisions and operate independently when needed as well as work within the larger global team.
Able to build and maintain relationships with partner applications and various stakeholders.
Proficiency in a high-level programming language, such as Java
Able to write shell scripts
Relational database experience, running SQL queries
Experience with data transformation tools, such as Ab Initio or Informatica.
Experience with scheduling products, such as Autosys
Experience working in a financial institution
Education Level: Bachelors Degree or equivalent
This is an excellent role with a market leading client offering a strong salary for the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on email@example.com for immediate consideration.
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Location: Dublin Contact: Peter Kirby Skills Keywords: CISCO , FIREWALL , CCNA , , SWITCHES , ROUTERS
Description: Overview: My client excellent based in Dublin City Centre are currently recruiting for a Cisco Voice Engineer to join their existing team. This is with an excellent Financial Services client...
My client excellent based in Dublin City Centre are currently recruiting for a Cisco Voice Engineer to join their existing team. This is with an excellent Financial Services client.
A Cisco Voice Support Specialist position specialising in 2nd Level Telephony support is available within this large Financial Services organisation. This position is within the Telecoms department of an IT Infrastructure division.
The successful candidate will work as part of a dynamic team environment, providing 2nd level telephony support to our internal customers on one of the largest Cisco core and branch networks within Ireland.
Technologies used in this department include: Cisco Call Manager, Cisco Telepresence, Unity Connections Voicemail Manager, Enterprise Wireless, Cisco Switches/Routers, Cisco Firewalls.
Knowledge and Experience
Daily administration and 2nd level support of the entire Voice network, including incident management, request fulfilment and vendor management.
Provide support to all end users of the Voice network across the organisation.
Adherence to IT Incident, Problem & Change procedures to ensure availability, security and reliability of the production environment.
Participation in and support of major voice projects.
2+ years experience in 2nd Level Cisco Voice network support and administration (Call Manager, Unity Connections Voicemail Manager).
CCNA qualification advantageous.
CVoice qualification advantageous.
1+ years VoIP experience advantageous.
Cisco routing/switching experience advantageous.
ITIL V3 Foundation Working knowledge essential.
Excellent customer service attitude and the ability to interact with people in a professional manner are required. Takes personal responsibility for resolving difficult, contentious or complex issues.
Ability to identify and analyze issues and problems, develop solutions and use judgment to make sound and dependable decisions.
Ability to contribute to positive team environment by assisting co-workers whenever necessary to enhance the professional development of everyone within the team.
Ability to communicate with own team members, other support areas, vendors and customers, exchanging ideas, information and instructions in a clear and concise manner.
Proven ability to work on own initiative and as part of a project team.
A minimum 2.2 degree and/or Leaving Certificate or equivalent.
Academic Qualification: Computer Science Degree
Very attractive Remuneration Package.
For more information and to apply please email an updated CV to firstname.lastname@example.org or call 01 286 6666
Do you seek the challenge of developing complex interfaces? Perhaps you are a ROUTERS wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.
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