Description: Junior - Mid Level Technical Writer

I am looking for Technical Writer with circa 2 - 4 years software technical writing experience.

Salary coming in at circa 35-40k D.O.E.

Responsibilties

-To write and edit documentation including API Guides, User Manuals, Installation Guides, etc. for complex SOFTWARE applications in the financial industry

To update documentation for each major software release and to amend the documentation to reflect new features during the development cycle

To regularly update the documentation based on customer requests

To collect and gather technical and functional information from various sources to be used in the documentation based on the features list

To translate technical concepts into easy-to-understand text or operating procedures

To work closely with R&D and QA and other Technical Writers

Applicants must have the following:

Ideally 2-4 years experience in Technical Writing, with at least 1 year writing for software


Experience of the following tools: Adobe Framemaker, Acrobat and Distiller, MS Office and Visio, Source control such as CVS or Clearcase


If you are interested in this role - please send in an updated CV to lorraine@eolas.ie for an immediate turnaround on your application

Description: My client a large corporate client based in Dublin is looking for a HR Business System Analyst to take part in a system implementation project and also support the system after go-live.
Responsibilities:
•Define and validate the business needs and requirements
•Ensure the organisational feasibility of the business solution throughout the project development
•Sign off final business requirements
•Ensure that the business requirements adhere to the corporate policies
•Ensure that the transition and implementation activities are completed on time, both within the organisation and with respect to external clients
•Supervise the implementation of the products or services resulting from the change in the organisation’s environment
•Analyse, document and establish the priorities of Business Change Requests
•Provide resources for UAT

Plan:
•Set up and monitor the Project Deliverables Process, and ensure that the project is delivered within the scope, quality, time and budget terms of reference
•Develop and document the milestone plan
•Develop and document the Detailed Plan including Critical Path

Control
•Manage the budget and the schedule of the project team, ensuring the project budget is tracked according to the organisation standards
•Manage and control the project risks through the Risk Management Register
•Confirm and control the Change Management Process throughout the project’s lifecycle
•Manage Business and IT solutions change requests, outstanding issues and risks
•Maintain Detailed Project Plans e.g. Milestones Plan
•Propose and implement actions to correct situations
•Maintain the Project documentation repository and document versions
•Manage Project – level plans and deliverables, and logs for Risks, Issues and Action Items

Team
•Assemble and manage the Project Team
•Assign tasks and responsibilities to the members
•Lead, direct and motivate the team
•Plan, organise, control and lead the activities of the Project Team

Communicate
•Ensure the Head of HR is made aware of all relevant issues and highlight areas of concern
•Provide Status Reports to the Head of HR
•Report and ensure the resolution of major issues to the Head of HR
•Regularly liaise with the Business Stream Leads, IT Manager and any external third parties to co-ordinate project management activities
•Issue reporting documents

Business Requirements Definition
•Work with the Business Leads to identify and complete the Business Requirements Specification
•Get sign off the Business requirements from the Business Leads and the Head of HR
•Work with the IT Manager to translate the Business Requirements Specification into Functional Specification
•Play a leadership role, with the IT Manager and Head of HR in negotiations, agreements and on-going management of business and IT third parties

Requirements:
•Computer Systems/ Business Degree.
•5+ years work experience in Software Development and/or BI roles.
•Microsoft Office skills: Must have good experience with Word, Excel and preferably Visio.
•Has experience dealing with end-users of software applications.
•Human Resources qualification or experience in a H.R background desirable.
•Knowledge and experience in e-learning a distinct advantage
•Experience in change and problem management.
•Fluent Written and Spoken English.

The package includes but is not limited too:

Excellent Salary Package
Performance related bonus
7% Company Matched Pension
Educational Assistance

Description: My client is based in Dublin City Centre and is currently recruiting for a Business Interface Analyst. This is a perm position.
Role Purpose:
To support the Head Of Process Governance & Delivery in delivering the interfaces governing the Products Area.
Duties:
•Assist the Head of Process Governance & Delivery with defining and devising best practice interfaces which will deliver efficiencies both in BAU and in new product / market entry scenarios and which will support the commercial objectives of the Product function and local market
•Work closely with IT, Customer Services, CMM, Retail & Bancassurance to devise these interface solutions both tactical and strategic to meet the requirements defined by the Senior P&I Management team and their stakeholder peers across Europe
•Assist the Head of Process Governance & Delivery with governance of various initiatives (Action Logs, CARDI Logs, Requirements Gathering, Planning)
•Maintain strong communication with key stakeholders, namely the Senior Management team and other key interface points across the functions
•Participate as a member of the PI Development & Implementation team in helping to build a culture of excellence within the function
Qualifications:
•Degree or equivalent
Skills / Knowledge:
•Be delivery focused, capable of working in a change culture to challenging deadlines
•Strong technical analytical skills
•Good understanding of operational delivery
•Strong verbal, written communication skills
•Working knowledge of English language
•Experience of working in multicultural environment
•A commitment to a structured and quality driven approach to working
•Capable of working on own initiative and taking responsibility
•Good IT appreciation
Experience
•At least 3 years experience working in a financial institution in a functional or I.T. analyst role
•Proven track record in defining and delivering operational interfaces / processes and governance to a high standard of quality
•Proven experience in supporting the interface roll out of commercial product / sales initiatives preferably in an Insurance capacity
•Proven ability to work on own initiative
•Excellent PC Skills particularly in Excel, MS Project, Visio etc
•A proven Team Player with excellent interpersonal skills
•Proficient in dealing with senior stakeholders across an organisation as evidenced by a proven ability to present outputs and influence process improvement

Description: Senior MS Dynamics Navision Consultant

The candidate should have detailed knowledge of the Dynamics NAV solution.

They should have successfully implemented Dynamics NAV a number of times, with involvement in all stages of the implementation project lifecycle. They should have strong business process analysis, design and implementation skills and be a strong communicator. They must be able to work as a member of a team and where required lead a team.

Responsibilities:
• Perform business requirements analysis and design
• Perform gap analysis between Dynamics NAV functionality and client's requirements
• Lead project teams through design workshops and CRP environments
• Identify and recommend product customisations, enhancements or work-arounds to meet client requirements
• Train users on new process and Dynamics NAV