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WINDOWS 2000 Jobs Dublin Ireland

The job search on the left helps you to find the perfect WINDOWS 2000 jobs in Dublin Ireland. Browse through a large selection of WINDOWS 2000 roles. When you find a suitable position simply apply for the position. Eolas speciaise in contract WINDOWS 2000 jobs and permanent WINDOWS 2000 jobs.

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ref: EW9214

HELPDESK

Location: Dublin Contact: Stephen Daly Skills Keywords: WINDOWS 2000

Description: Helpdesk Level 2 Engineer My Dublin based technology client currently requires a Helpdesk Level 2 Engineer to join their company and work as part of their busy service desk...

Description: Helpdesk Level 2 Engineer

My Dublin based technology client currently requires a Helpdesk Level 2 Engineer to join their company and work as part of their busy service desk.


The duties of the role will include;

There will be a combination of in-house support, onsite preventative maintenance days, customer installations/upgrades, onsite remote support
Provide a point of contact for customers who need to log support incidents via phone or email
Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
Provide problem diagnosis, using appropriate support tools for hardware, software & in-house applications
Escalate more complex or critical issues to appropriate senior staff
Ensuring that all cases owned by the Service Desk are resolved in accordance with the agreed Service Level Agreement (SLA)
Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times
Ensure processes, procedures and resolutions are documented and updated regularly on the Service Desk knowledge base
Develop and maintain a complete understanding of the clients products and on-going releases
Any other duties deemed required as part of the day to day role
May be required to take part in on call rota

Requirements:

Minimum 3 4 years experience of working in a Service Desk for MSP or busy support environment
Third Level qualification in field of IT
Excellent Desktop, laptop and other user device support and troubleshooting
Administrative Knowledge of Server Support 2003, 2008 and 2012
Microsoft Active Directory administration skills
Microsoft Exchange knowledge and Office 365 an advantage
Basic understanding of windows networking (IP, DHCP, DNS etc.)
Firewall, routing and switching experience an advantage
Good backup Software Support knowledge
Strong Interpersonal skills with ability to support and communicate with users on all levels
Sound troubleshooting and analytical skills
Self starter who uses own initiative
Ability to work effectively as a member of a team
Must hold a driving licence and own transport
A strong desire and ability to learn new technologies quickly
Apple Certified Systems Administrator & or Apple Certified Technical Coordinator a distinct advantage


Overview:
This is an excellent role with a market leading client offering a strong salary the right candidate. The client is eager to interview ASAP so please contact me on 01 2866666 or email me on stephen@eolas.ie for immediate consideration.

Please register your CV with us on the following link:- www.eolas.ie/reg_form.php

Skillset:

Do you seek the challenge of developing complex interfaces? Perhaps you are a WINDOWS 2000 wizard. If so then take the time to peruse this site. Whether it is a contract or permanent role you seek Eolas Recruitment is here to assist.

If you are unable to locate a suitable position from the selection of WINDOWS 2000 jobs available on the site please make contact with our recruitment consultants who are eager to assist.

Eolas Recruitment pride themselves on placing candidates in the top WINDOWS 2000 jobs in Ireland. For more information on contact us now on + 353 (0)1 286 6666 alternatively REGISTER NOW and receive updates of jobs to your inbox.

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